QUICK FIXES
Need us to help your existing spa? Here's what we can focus on for fast results
SPA ASSESSMENT
Complete audits and expert views
ACTION PLANNING
A clear strategy for the development and/or improvement of your spa’s performance and standards.
PEOPLE MANAGEMENT
Recruitment direction, monitoring and/or ongoing HR support of your staff an staff
TEAM TRAINING
Independent insight from unplanned guests and our audit program
MARKETING THAT MATTERS
We consistently create marketing and messaging that stands out, wins awards – but also works! Our expert team is on hand to do the same for you.
BRAND BUILDING
Establish and acting on what consumer behaviour is telling you
THE SPA PEOPLE OFFERS A FULL TURNKEY SOLUTION
TO SPA OPERATION
SAVVY FINANCES
Assistance with budgeting, forward planning, targets and revenue management
MENU DEVELOPMENT
Evaluating your treatments and adjusting them to respond to consumer expectations, price sensitivities and the competitive sets
PROCEDURES & POLICIES
Ensuring you are up to speed on the local laws, best practices and protocols that will separate your spa from the many falling short.
MYSTERY CLIENTS
Independent insight from unplanned guests and our audit program.
QUALITY CONTROL
Ongoing assessment and direction of operations and services to maintain high standards and retain happy clients.
