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SPA Consultancy

Our consultancy services are designed to guide you through every stage of your spa journey. Whether you’re in the planning phase, seeking operational improvements, or aiming to enhance guest experiences, our expert consultants offer personalized solutions to meet your specific needs. From strategic planning to staff training and beyond, we’re here to empower you with the knowledge and support necessary to thrive in the competitive spa industry.

Our Services

SPA CONCEPT & BRAND DEVELOPMENT

We specialize in outlining the guests’ experience and behaviour, along with the attitude and personality of the project to craft captivating spa concepts that resonate with your brand identity and captivate your clientele.

DESIGN & TECHNICAL SERVICES

We collaborate closely with your team, forging partnerships with project leaders to align all aspects with the property's ultimate goals and project positioning. Our focus is on ensuring the spa space is not only profitable but also efficiently operational.

SPA PRE-OPENING & TRAINING

Our team will work alongside yours to create, oversee and manage the critical path, provide recruitment guidance, conduct extensive training and assessments, and establish fundamental operational principles.

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Execution

Embark on the journey of bringing your spa vision to life with our comprehensive realization services. From crafting strategic spa management plans to overseeing operations with meticulous attention to detail, we offer unparalleled expertise every step of the way. Whether you’re building your own spa from the ground up or seeking to enhance an existing establishment, trust The Spa People to turn your dreams into reality.

Our Services

SPA MANAGEMENT & OPERATIONS

From pre-opening planning to ongoing spa management, we provide expert guidance for a smooth transition into operation. We provide a complete, ongoing and reliable management solution.

IMPACTFUL MARKETING STRATEGIES

Elevate your spa's brand visibility and reach with our expert marketing tactics. From targeted social media initiatives to precision-driven promotional campaigns, we offer tailored solutions designed to maximize your spa's market impact and appeal. Let us guide you in crafting a strategic marketing plan that resonates with your audience and propels your spa towards sustained growth and recognition.

BUILD YOUR OWN SPA

This is where your spa vision meets the pinnacle of The Spa People’s expert consultancy and guidance. It’s a canvas awaiting your brushstroke, a space that embodies your unique essence. Infinitely flexible, we mold seamlessly to your synergy, ensuring a tailormade fit for your brand identity. We offer various models or allow you the flexibility to craft you own spa vision under our guidance.

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Post Opening Services

Our commitment to your success doesn’t end at the grand opening. We offer a range of post-opening services and quick fixes designed to keep your spa running smoothly and efficiently. Trust us to be your partner in maintaining and elevating the excellence of your spa.

Our Services

SPA ASSESSMENT

Complete audits and expert views

ACTION PLANNING

A clear strategy for the development and/or improvement of your spa’s performance and standards.

TRAINING & PEOPLE MANAGEMENT

Recruitment direction, monitoring and/or ongoing HR support of your staff an staff

MARKETING THAT MATTERS

We consistently create marketing and messaging that stands out, wins awards – but also works! Our expert team is on hand to do the same for you.

BRAND BUILDING

Establish and acting on what consumer behaviour is telling you

SAVVY FINANCES

Assistance with budgeting, forward planning, targets and revenue management

MENU DEVELOPMENT

Evaluating your treatments and adjusting them to respond to
consumer expectations, price sensitivities and the competitive sets

PROCEDURES & POLICIES

Ensuring you are up to speed on the local laws, best practices and protocols that will separate your spa from the many falling short.

QUALITY CONTROL

Ongoing assessment and direction of operations and services to maintain high standards and retain happy clients.